The Twitter hashtag #NeverFlyUnited appeared thousands of times on Sunday and Monday, according to the social-media research firm Texifter. One typical post read: "You had a paying passenger beaten up on your plane. Here's the statement the airline should have posted:All of us at United were horrified by what happened on Flight 3411 last night. And second, overreact to demonstrate that what happened doesn't reflect the company's values and how it conducts its business. This crisis response wouldn't pass muster in any of my classes.

Source: Bangkok Post April 12, 2017 21:45 UTC